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UX and TechComm Poll Question

Written by TechWhirl on March 19, 2019

TechWhirl poll question: As a professional communicator, do you feel like you’re part of the UX team?

Gigaom: The Value of A Business Research Site that Takes the Subscription Route

Written by Craig Cardimon on February 10, 2019

Gigaom is a subscription website, and it shows, but it can be an excellent way to do some preliminary or top-level research.

4 Tips to Write Emails that Make Your Recipients Happy

Written by Erika Konrad on January 26, 2019

Refreshers on writing emails are a good thing. Erika Konrad, of Northern Arizona University, tells you what you should know about emails that get the job done, and don’t irritate your recipients.

Applied Empathy: the Unique Value of Technical Writers and User Advocacy

Written by Phil Davis on January 6, 2019

Technical content creators bring a hidden value to the table: applied empathy. It’s a skill that’s critical to successful customer/user journeys, organizational success, and job satisfaction.

Gizmodo: Stay Connected with Technology, not Ruled by it

Written by Craig Cardimon on December 2, 2018

I find topics that interest me and which keep me connected to business and technology in a conversational fashion. These topics make for excellent lunch room or water cooler conversation at the office, especially when talk of politics can get you into hot water quickly these days.

Fast 5 Replay: Content Convergence & Unifying Documentation, Support, Marketing, Sales & KM

Written by Connie Giordano on November 20, 2018

We cover Content Convergence in a Fast 5 chat with Erika Konrad and Karen Field Carroll about its evolution and impacts on technical content creators.

Mashable Tech: A Gentle Mishmash for Tired Techie Eyes

Written by Craig Cardimon on November 4, 2018

I read hard technology articles every day having to do with security or backups or yet another data breach. Mashable offers all sorts of easy-reading, technology-related articles and is a relaxing change of pace.

“The Front Page of the Internet” Offers Something for Tech Writers and Everyone Else

Written by Craig Cardimon on September 28, 2018

Reddit is not like other sites. Think of it as a combination of Library / Rummage Sale / Saturday Night at the Bar. Beware that you could see anything when you first visit the site.

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