Tech Writer This Week for February 13, 2015
Written by TechWhirl on February 13, 2015Yes, they’re still building office towers that skip the 13th floor. And we haven’t found any articles that start with “13 Ways to ….” for anything. On the other hand, we truly appreciate patisseries that offer a baker’s dozen on any of their creations.
Tips and Tricks: FrameMaker 12 Templates
Written by Bernard Aschwanden on February 11, 2015All of these tips and tricks come from my own personal list of things that I like to do when building a template. While I will talk about FrameMaker 12 templates, many of these tips apply to other tools (like, for example, Microsoft Word).
Tech Writer This Week for February 6, 2015
Written by TechWhirl on February 6, 2015Scanning the internet for really worthwhile, interesting content on content, tech comm and customer experience would likely be a snap if there wasn’t so much excellent stuff coming out these days.
LavaCon Session: Nick Kellet on Why Short is Good
Written by Mark Baker on February 4, 2015You would think that this distinction between search as feature and search as market would have been clear to me. But it wasn’t. It was a revelation. That, I think, is the best kind of insight that a speaker can give you: not to see something entirely outside your experience, but to make you see the thing that has been in front of your face all along.
The Role of Storytelling in Tech Comm and Business Content (poll)
Written by Connie Giordano on February 2, 2015Storytelling is used in all sorts of marketing and journalistic forums. Let’s start a conversation about whether elements like plot, narrative, emotional context, and points of view can be used effectively to convey technical information.
Tech Writer This Week for January 29, 2015
Written by TechWhirl on January 29, 2015Because changing spots can be tougher than you thought, we’ve hunted down and snared the best tech comm, content strategy and customer experience posts on the web for Tech Writer This Week.
Use Case Template
Written by Connie Giordano on January 27, 2015Use cases build context around the interactions of the system and the users, by describing what the user wants to do, without specifying the technical aspects of how to do it.
LavaCon Session: Liz Herman on Change, Leadership & Content Strategy
Written by Lois R Patterson on January 26, 2015The immediate challenge that Liz faced: come up with a content strategy quickly at an organization that had never had one, before having thorough grasp of the organization’s processes or the trust of long-term members of the organization.
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