LavaCon Session: Liz Herman on Change, Leadership & Content Strategy
Written by Lois R Patterson on January 26, 2015The immediate challenge that Liz faced: come up with a content strategy quickly at an organization that had never had one, before having thorough grasp of the organization’s processes or the trust of long-term members of the organization.
Tech Writer This Week for January 23, 2015
Written by TechWhirl on January 23, 2015While it’s nice to believe our role can be one of zapping away the rocks of user frustration and management entropy, chances are you get a lot of practical experience in boulder-rolling in the mere experience of creating good content.
The Help Files: How to NOT Kill Your Co-workers
Written by Craig Cardimon on January 21, 2015If you work in an office, maybe you’re lucky enough to get along famously with all of your co-workers. That’s great, but this column is for the rest of us.
DITA InPrint: Making PDF Customization of DITA Content Easy
Written by Jacquie Samuels on January 20, 2015Tengwar Systems’ DITA InPrint™ (version 1.1, reviewed November 2014) lets you customize your DITA print output for PDF, Microsoft® Word®, and Open Office Writer. Without programming. Yes, you read that right.
Diversity Trumps Ability: Five Consequences for Tech Writers
Written by Mark Baker on January 19, 2015Adapting ourselves to the Web is not just about learning to write for online or format content for mobile. It is about learning to accept our role as one voice in the choir, as one contributor to a valuable diversity of experiences and points of view. In a world where diversity trumps ability, the capacity to embrace, develop, and contribute to diversity may be our most valuable ability.
Tech Writer This Week for January 16, 2015
Written by TechWhirl on January 16, 2015While recuperating from an unfortunate mishap with a treadmill, we managed to dig up some worthwhile posts, some speak to the little intersection of TC, UX and CXM we call “user error,” others are just plain interesting…
Five Rules for Writing Software Requirements
Written by Dan Goldstein on January 13, 2015You don’t need to know code to write proper software requirements, but you do need to listen to your Four Customers and draw them a clear picture of the work to be done.
IDW Session: Theory and Practice in Creating Effective Content
Written by Emily Alfson on January 12, 2015A common theme throughout the day, and what became a theme throughout IDW, centered on developing quality content and getting it to your users at the right time, in the right format. Ahava firmly believes in brand strategy and having that strategy drive your content.
[catalyst_hook_box name=”footer_expo_row”]
