Tech Writer This Week for August 21, 2014
Written by TechWhirl on August 21, 2014The best articles on the web for the week of August 21, 2014.
The Help Files: Interview Special
Written by Craig Cardimon on August 20, 2014You’ve been coasting along at your “meh” job for ages. You’ve been contemplating a job jump, and now summer’s nearly over. Resume and cover letter are ready to go. Now for some top-notch advice about slam dunking your interview.
DITA Starter Kit: Everything You Need to Jump into DITA
Written by Jacquie Samuels on August 18, 2014Take a deep breath, and get ready to jump in—to both the hands-on of DITA content and the planning needed to make your implementation succeed. Use this DITA Starter Kit as your jumping off point.
TechWhirl: Technical Communication Recap for August 15, 2014
Written by Connie Giordano on August 15, 2014I’ve been thinking a lot about customer experience this week, from the perspective of a customer—of home improvement, personal training, and veterinary services in particular. The folks on the ground, the ones who deal with the customer face-to-face (or phone-to-phone), have the most challenging jobs ever.
Tech Writer This Week for August 14, 2014
Written by TechWhirl on August 14, 2014The best articles on Tech Comm from around the web
DITA Resources
Written by Jacquie Samuels on August 13, 2014List of great DITA resources that are vendor-neutral to help organizations with discovery, planning, implementation and ongoing maintenance.
Agile and Tech Comm: Task-Focused Content in a Feature-Focused Process
Written by Alyssa Fox on August 11, 2014Summer Replay: Agile teams often fall into the trap of defining user stories as features, and your content can fall into the same trap—you end up documenting the product, rather than how to solve your users’ problems with the product. Here are some considerations for creating task-focused content.
Tech Writer This Week for August 7, 2014
Written by TechWhirl on August 7, 2014The best technical communication articles from around the web for this week.
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