Voice of the Customer Study Shows Metrics-Driven Approaches Drive Customer SupportTech Writer Today Magazine | statistics and surveys / Vovici | TechWhirl Tech Comm NewsMORE
Tech Writer This Week for May 3, 2012Tech Writer Today Magazine | Tech Writer This Week | Craig CardimonMORE
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The EBook Publishing – Technical Communication Mutual Learning OpportunityBusiness Leader Interviews | EPUB / WritersUA Conference / eBook Architects / ebooks / HTML5 / DRM / Kindle | Keith SoltysMORE
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Technical Writing Poll: Justifying Conference Attendance with SWAGTechWhirl Poll Questions | Industry Conferences / SWAG / incentives / professional development | TechWhirlMORE
STC-Montreal Transforms to Ars CommunicaTech Writer Today Magazine | Ars Communica / STC / Associations | TechWhirl Tech Comm NewsMORE
Tips and Tricks for Technical Writers: Google Freely and ProductivelyTechWhirl Columns | Gmail / Google Drive | Roger RenteriaMORE