Helping the world explore and understand content management and technical communication
Dear Santa, Technical writers are like elves. We sit at our workbenches, crafting informative yet simple documents for our customers that shine like Christmas ornaments. I’m sure that when customers open our documents, their faces light up like kids on Christmas morning. Right? Continue reading ...
I know you suffer because so few people believe in you, even though you deliver as much and often as you can, even though you deliver, on time, except for when hucksters pretending to be you give something late and try to use your names to shift blame for their poor planning. Oh Santa, sometime we'll meet at a local coffee shop and share our disappointment but, and this is important, we'll put those aside and we'll concentrate on the things we did that made a difference. Continue reading ...
My name is Samantha and I am a technical communication student. This year, I have been very, very good. I've been going to class and doing my homework. All my hard work must have paid off because I got straight “A”s this semester! Also, I've been eating my vegetables. Continue reading ...
I've got an Amazon wish list for all my wants, with detailed and specific items in every price range, and categorized by priority. Now that we have that out of the way, let’s get to the things I’d like that can’t be bought. Continue reading ...
Dear Santa, I have been very very good. Please ask my boss for a copy of my job performance review for fiscal 2011 if you don't believe me. Per the terms of the Santa-Petitioner_In_Good_Standing contract, please send me the following items/services... Continue reading ...
Grab your eggnog, favorite blanket and prepare for a fun old-fashioned Christmas Show. Discover whether technical writers are as good at writing letters to December's favorite fella in red as they are writing instructions and doing end-runs around recalcitrant SMEs. Continue reading ...
Dear Santa, First, let me thank you in advance for what I’m sure will be prompt delivery. I understand how important it is to be clear about expectations no matter how difficult the challenge, so let me start there. What I want for Christmas is peace, love, and understanding. I feel that last year’s requests went unanswered because I was vague and no one’s going to say I don’t learn from my mistakes. (No one besides my cat, anyway.) Let me explain what I mean. Continue reading ...
Whirler Melinda Anderson may actually subscribe to the minimalist school of Santa letter writing. Short, comprehensive, to the point. Santa All I want for Christmas Adobe Cloud available at the office where I work. Creative suite 5.5 upgrade for CS3/CS4 Windows XP for my computer at home. This is so I can do some e-publishing […] Continue reading ...
Greg Larson has a list that he maintains throughout the year, and it always includes one outrageous, extremely unlikely, but really cool request… can you figure out which item it is? The last of the autumn leaves, dried and shriveled, rattle in a cold north breeze and Christmas whispers back from the near-future. Inside, warm […] Continue reading ...