LavaCon Session Summary: Christi Thompson and Kelly Shortt on Topic-Based AuthoringContent Structure and Writing | content review / topic-based authoring / LavaCon Conference / content reuse | Lois R PattersonMORE
LavaCon Session Summary: Sarah O’Keefe on Tech Comm Content StrategyContent Strategy and Planning | content life cycle / LavaCon Conference | Jacquie SamuelsMORE
LavaCon Session Summary: Peter Lubbers on HTML5Content Production (Publishing) | semantics / CSS / publishing strategy / HTML 5 / LavaCon Conference | Jacquie SamuelsMORE
LavaCon Session Summary: Robert Rhyne Armstrong on the Perfect CMSContent Management Systems | collaborate / product evaluation / content management / LavaCon Conference / open source / CMS / information sharing / implementaion | Roger RenteriaMORE
Metrics, Goals, and Thinking QuantitativelyBusiness of Technical Communications | repeatable process / cost savings / content lifecycle / content metrics / LavaCon Conference | Lois R PattersonMORE
LavaCon Session Summary: Corey Ganser on “Who Cares About Your Content?”Customer Experience Management | customer support / customer engagement / documentation / LavaCon Conference / technical writing / online help | Roger RenteriaMORE
LavaCon Session Summary: Designing a UCD-Based Online and Mobile User ExperienceCustomer Experience Management | development cycle / mobile / mobile content / UCD / user-centered design / LavaCon Conference / User Experience | Lois R PattersonMORE
LavaCon Session Summary: Alan J. Porter on Developing a Global LanguageTechnical Writing | icon / LavaCon Conference / imagery / instructions | Lois R PattersonMORE
LavaCon Session Summary: Andrea Ames on LeadershipTechnical Communications | Andrea Ames / project management / leadership / LavaCon Conference | Jacquie SamuelsMORE