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Unified Content That Serves the Customer: Let’s Come Out of the Dark Ages

Content Strategy and Planning | Customer Experience (CX) / single sourcing / unified content | Jacquie Samuels

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Author-it Software Corporation Launches Author-it Cloud

Tech Writer Today Magazine | Author-it / enterprise content authoring / single sourcing | TechWhirl Tech Comm News

Tech Writer Tips & Tricks: Advanced DITA

Darwin Information Typing Architecture | conditional content / conrefs / Darwin Information Typing Architecture / single sourcing / training / XML | Jacquie Samuels

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Tech Writer Tips & Tricks—DITA

Darwin Information Typing Architecture | Darwin Information Typing Architecture / single sourcing | Jacquie Samuels

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Tips & Tricks: Large Teams and Documenting a Constantly Changing UI

Technical Writing | design / documentation / single sourcing / teams / User Interface | Jacquie Samuels

Context-sensitive Disaster: Designing the Difference Between Online Help and Print Materials

Content Production (Publishing) | classic / single sourcing | Matthew MacDonald

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