When you hire a technical communicator, you'll need to evaluate writing samples. Here's some guidance, and a template, on how to accomplish an objective review of a candidate's true abilities. Continue reading ...
Technical Communication Templates
Get a head start on your projects with our templates.
Editorial Calendar Template (cross-functional)
This Editorial Calendar template lets team members see what content needs to be created or reworked to address the overall user experience, and invites new ideas on reusing content to support all phases of buyer journey from awareness through consumption of the product (or service). Continue reading ...
Persona Template (for Design, Support, & Marketing)
As companies grapple with building and maintaining brand, and achieving sales and customer satisfaction objectives, they need to understand the key segments of their current and prospective customer bases. They user a persona template to collect the data and formulate a picture of a real customer or user to drive their design or messaging decisions. Continue reading ...
Content Strategy Template
The content strategy template brings together key considerations for enterprise content that can support successful customer experiences and the achievement of organizational goals and objectives Continue reading ...
Project Charter Template
A solid project charter lays out the 5Ws and 1H: What will be done; Why you will do it; When and Where will you do it; Who is responsible; and How it will be accomplished. Continue reading ...
Web Page Copy Deck Template
The web page copy deck serves as a good way to put rigor around the copy writing process, ensuring that content meets both standards for quality and business objectives. This can particularly helpful where multiple writers may be assigned to a project. Continue reading ...
Style Guide Template
The Style Guide should serve as the final arbiter of questions that arise during the content development process, eliminating time-wasting debate on areas such as formatting, branding and usage, so that writers, editors and other content contributors can focus on creating high-quality content. Continue reading ...
Documentation Review Checklist Template
Summer Replay: Reviews of documentation are critical for catching errors and omissions in the content, and often identify issues in the products themselves prior to general availability. The Documentation Review Checklist helps you conduct a meaningful review of your documentation pieces. Continue reading ...
Content Quality Review Template
A content quality review checklist or editlog helps reviewers record items as they analyze your written, spoken, visual, and web content. By providing additional guidance surrounding the goals you have for the content and specific areas you want reviewers to focus on, the quality of the feedback and recommendations will greatly improve, allowing you to more easily update your content to transform it into the best possible outputs for your audiences. Continue reading ...