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TechWhirl: Technical Communication Recap for June 6, 2014

Written by Connie Giordano on June 6, 2014

TechWhirl rhymes its way into the recap of this week’s articles, poll question, and conversations on tech comm, content, and customer experience management.

Tech Writer This Week for June 5, 2014

Written by TechWhirl on June 5, 2014

Tech Writer This Week finds the best articles on the web and shares them in one. Convenient. Place.

Tech Comm as Craft or Commodity (poll)

Written by Connie Giordano on June 4, 2014

Are we really moving to “commodified writing” for technical information, or does effective content require a master of the craft of technical communication? Time for a vote and some more debate.

Product Review: Schema ST4 Is The Mercedes-Benz of Component Content Management Systems

Written by Jacquie Samuels on June 2, 2014

Schema is a German company that has oodles of clients in Europe and Asia but has just entered the North American market with its ST4 CCMS. I put ST4 through its paces this spring and, to put it simply, they offer the best CCMS I’ve ever seen.

TechWhirl: Technical Communication Recap for May 30, 2014

Written by Connie Giordano on May 30, 2014

Recent posts, conference sessions and social media commentary, and some upcoming webinars and such, are swirling around “the future of tech comm.” And I’m not sure yet if this is just one in a line of storms that have tracked across our horizons for the last few years, or if there’s a super cell brewing.

Tech Writer This Week for May 29, 2014

Written by TechWhirl on May 29, 2014

In this edition of Tech Writer This Week, we’re graduating and getting a real job.

The Help Files: Dealing with Your Boss by Managing Up

Written by Craig Cardimon on May 28, 2014

Because everyone has a boss, this installment of The Help Files contains hints on managing up. In other words, how to handle your boss so she gives you the reaction and the results you want.

Preparing Content for a Global Audience – Part 2

Written by Connie Giordano on May 27, 2014

Technology, the right resources, effective processes, and a well-thought out global content strategy play key roles in helping organizations manage content that achieves their global business objectives. Val Swisher, Steve Walker, and Diana Ballard, experts coming from varying content perspectives, all agree that simplicity is key to best practices in global content optimization.

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