Tackling Content Reuse Head on: Fast 5 Interview with RocketSled’s Rick Schochler

Crowell Solutions will be attending the LavaCon Conference 2012 in Portland, ready to show attendees how its RocketSled™ XML editor can make content reuse a reality across the enterprise, because provides XML authoring in MS Word. Rick Schochler, Crowell's COO took a few moments to answer TechWhirl's Fast 5 Interview questions and offered an inside look at RocketSled and what's on the horizon. Continue reading ...

Importance of Content Strategy in an Increasingly Mobile World: TechWhirl Fast 5 Interview with Ann Rockley

Ann Rockley took a little time from her busy schedule to participate in a written version of the TechWhirl Fast 5 Chat. She gives us a preview of her closing talk to attendees at the LavaCon Conference 2012, encouraging the technical communication and content strategy fields to develop strategies that can “future proof” content. Continue reading ...

The Mobile User Experience: TechWhirl Fast 5 Interview with Stephen Ryden-Lloyd

TechWhirl’s Fast 5 Interview with Stephen Ryden-Lloyd of Innodata provided an in-depth look at the factors that impact how companies are approaching their Mobile Communication Strategies. The wide-ranging chat touched on the apps available for the London Olympics, catalysts for the drive to mobile user experience, methodologies for defining and implementing mobile strategy, and a peek into the future. Continue reading ...

Future of Technical Communication: TechWhirl Fast 5 with Content Strategist Noz Urbina

In this TechWhirl Fast 5 interview, Noz Urbina, content strategist, consultant, and organizer of the Congility conference events in Europe, predicts the future of technical communication, waxes enthusiastic on training and user experience, and orients us to fast-moving technology, our interactions, and the evolving role of technical communication. Continue reading ...

A New One: GrapeCity and ComponentOne—The Future of Doc-to-Help

On Monday, June 11, 2012 GrapeCity announced the acquisition of Pittsburgh based ComponentOne Software. While close strategic partners since the 1990s, this announcement nonetheless took many in the industry by surprise. Dan Beall, Product Manager for ComponentOne’s Doc-To-Help software, added some detail to the acquisition, how it has affected his team, and what fans of this software should expect in the future. Continue reading ...

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The STC Certification Program: Revisiting the Debate

Back in October of 2011, debate raged on the TechWhirl email discussion list concerning the launch of the Society for Technical Communication's Certification Program. Al Martine and Connie Giordano sat down with Steve Jong, who chairs the STC Certification Commission to discuss the program history, application criteria, costs, and long-term plans. During the STC Summit, the first group of Certified Professional Technical Communicators (CPTC) were recognized. We thought it would be appropriate to publish the transcript of our original conversation. Continue reading ...

A (Re)Fresh Perspective on Practicing Technical Communication

Before I sat down to talk to Leah Guren, I knew her name and reputation because of her history and recognition in the technical communication industry and with the Society for Technical Communication (STC). I thought she was a pioneer in technical communication, having started in the field in 1980 at a software company. However, Guren stated that the profession is actually more than a hundred years old, and had foundations in academia in the 1970s. Continue reading ...

Interesting Times: Challenges and Opportunities for Technical Communication

During a talk with Alan Houser, the incoming President for the Society for Technical Communication (STC), we touched on his background, company, work in the STC, and his plans for the upcoming year. Alan talked about the Chinese proverb or the Chinese curse, which says “may you live in interesting times,” and how the current economic turmoil is impacting friends, colleagues and relatives. His vision for the STC in the coming year includes "working to assist our members while we leverage what I think is the most exciting time in the history of this profession." Continue reading ...