What Makes a Superhero? Doing what Others Can’t and/or Won’tBusiness of Technical Communications | Darwin Information Typing Architecture / LavaCon Conference / customer support / help content / knowledge capture | Rachel HoughtonMORE
Session Summary: Integrating Help, Support, and Training ContentCustomer Experience Management | online help / support / training / user assistance / WritersUA Conference / help content / Google Analytics / custom search | Lauren HartMORE
