Minute Bytes: How to Do Amazing Things with Adobe Acrobat

Adding bookmarks to PDF documents is key for improving the user experience with your documentation and your product. Minute Bytes' Julie Clarke demonstrates some surprisingly easy shortcuts that technical writers can use to add bookmarks to PDF documents in this 3.5 minutes how-to video. Continue reading ...

All About E-Readers

The publishing world is experiencing the same momentous change that hit the record industry a few years ago – the switch from physical to digital media. One thing I can say with confidence: technical writers are in a good position to take advantage of this revolution in publishing technology. E-book formats are very similar to online help formats, and the tools and techniques that we’ve learned over the years in producing online help and web-based documentation are easily adapted to working with e-books. Continue reading ...

LavaCon Session Summary: Peter Lubbers on HTML5

Just when you thought you had the publishing thing all figured out, someone goes and changes everything on you. HTML5 is one such change. But don’t get me wrong, it’s a very good thing. Just ask Peter Lubbers of Kaazing. His session on HTML5 proves how very much of a good thing this change is for technical communications. Continue reading ...

What to Consider When Building Help for Mobile Devices for Field Workers

There’s no denying that smart devices are taking over. Everywhere we turn, people are talking about the newest app they’ve downloaded (Angry Birds anyone?). But aside from avian masochism and borderline obsessive updates on Facebook, smart phones and other mobile devices (tablets, PDAs, etc.) have proven their usefulness in the professional world, and in particular, for workers in the field. But what does the age of mobility mean for technical communications professionals focused on user assistance? How do you plan and implement help on smart devices that field personnel can and will use? Continue reading ...

Single-sourcing with FrameMaker

As a technical writer, you may be exploring single-sourcing--producing multiple document outputs from a single information source--as a possible option for easing document development and production. Although solutions such as databases, SGML, and XML are available that can enable you to reuse information to produce multiple outputs, single-sourcing doesn't have to involve such complex solutions, expenses, and learning curves. Instead, if your single-sourcing needs are relatively simple, you can effectively single-source using a tool that technical writers commonly have available: FrameMaker. Continue reading ...