Tips and Tricks for Technical Writers: Google Freely and Productively

Google is everywhere. Really. So it’s no wonder Google wants to help you migrate into the cloud, and they make it easy because their services work seamlessly and amazingly well with each other. If you have a Google Account, you have access to a plethora of programs and services, some of which you may not even be aware of, that can make your everyday life much more productive. These services can be a boon for technical communicators who want to break the chains of the old-fashioned desktop and move their digital lives onto personal, mobile, smart devices. Continue reading ...

Technical Writer Tips & Tricks: Video Tutorials

It should come as a surprise to no one that we all hate to read technical documentation. Not just our end users, but us technical communicators too. So it should also come as no surprise that, over the last year or two, requests for video tutorials (standalone or as companions to written documentation) have been at an all-time high. The major leaders in this space (Google, Apple, Adobe, and Cisco) have already dedicated huge resources to video libraries. If you’re not making (or considering making) at least some video tutorials, then you’re about to be left behind. Continue reading ...

Technical Writing Tips & Tricks: Taming MS Office

Over the years, many list members have posted their frustrations and their workarounds to the problems MS Office present to technical writers. At Techwhirl, we want to share some tips and tricks when it comes to MS Office application to hopefully make your life a little easier. Most of these you probably learned in your early days in technical writing…but in case you’ve forgotten or just missed them, here’s a summary of ten basic tips to make MS Office work for you. Continue reading ...

Best Tech Writer Tips & Tricks from the TechWhirl Email Discussion List

When technical communicators chat amongst themselves, vast quantities of really valuable information can be passed along, about tools, management techniques, trends, and lots of little ways to make the job go more smoothly. In 2011, Techwhirl’s email discussion list continued to provide a treasure trove of opinion, facts, recommendations, suggestions and ideas. As we close out the year, we thought it would be worthwhile to mine this vast expertise and provide you with some wide-ranging tips and tricks you can use in 2012 and beyond. Continue reading ...

Tips & Tricks: Small Teams and Documenting a Changing UI

A user interface can change as quickly as the sand that shifts under your feet when you’re on a beach close to the shoreline and a strong wave rolls in. The feeling can be quite similar, too. One moment you’re standing firmly on your own two feet. The next, you’re losing your balance and scrambling to find better footing. Continue reading ...